Privacy Policy
Effective Date: May 15, 2025 Website: https://dluxcloset.modfurniture.online/
1. Introduction
Welcome to D’ Lux Closet Designer Styled (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dluxcloset.modfurniture.online, book a consultation, or place an order with us.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We collect information you provide directly to us when you:
- Submit a contact or quote request form on our website
- Book a free design consultation
- Create an account or register on our site
- Place an order or make a purchase
- Subscribe to our email newsletter
- Contact us for customer support
The types of information we may collect include:
- Full name and home or business address
- Email address and phone number
- Payment information (processed securely through third-party payment processors)
- Home measurements and space details provided during consultations
- Design preferences, material selections, and project notes
- Device and browser information
- IP address and browsing behavior on our site
3. How We Use Your Information
We use the information we collect to:
- Schedule and conduct free in-home design consultations
- Prepare and deliver custom closet and storage solutions
- Process payments and manage your orders
- Send order confirmations, project updates, and installation schedules
- Respond to customer service and support requests
- Send promotional emails and updates (only if you have opted in)
- Improve our website, products, and services
- Comply with applicable legal obligations
- Prevent fraud and protect the security of our platform
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Scheduling and booking platforms
- Email marketing platforms
- Analytics providers (e.g., Google Analytics)
- Installation and logistics partners
All third parties are required to keep your information confidential and use it only for the services they provide to us.
5. Google reCAPTCHA
Our contact form is protected by Google reCAPTCHA. By using this form, you agree to Google’s Privacy Policy and Terms of Service. reCAPTCHA collects hardware and software information to verify that form submissions are made by a human, not automated software.
6. Cookies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, understand site traffic, and deliver relevant content.
You can control cookie settings through your browser. Note that disabling cookies may affect the functionality of our website.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Project and order records may be kept for up to 7 years for accounting and legal compliance.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at the details below.
9. Security
We implement appropriate technical and organizational security measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
11. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
D’ Lux Closet Designer Styled Email: support@dluxcloset.modfurniture.online Phone: +1-213-415-5878 Website: https://dluxcloset.modfurniture.online/contact-us/
San Antonio: 8000 W Interstate Hwy, San Antonio, Texas 78230, USA Vancouver: 422 Richards Street, Vancouver, British Columbia V6B 2Z3, Canada
Last updated: May 15, 2025